To start the return process for your order, please enter your email address or phone number and the order number below.
Return an Item
You have 14 days to request a return for your order from the date that it was delivered. You then have a further 14 days from the date that your return request is approved to return your order.
To return your order for a refund or exchange:
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with our shipping guidelines and a return label once the return request is approved
If you would like to raise a different query or complaint about your order, or if you seek any resolution other than a full refund or exchange (replacement), please contact us via email at firstname.lastname@example.org .
Please note that this portal can only arrange the exchange of entire items. If you have purchased a Harmoni standing desk and only a single piece is damaged, please contact us using the email address above.
A return shipping fee of £4.60 per label required will be deducted from your total refund unless your item arrived damaged or faulty (photos must be submitted on this form or via email).
All refunds will be credited back to your initial form of payment.